Voucher Terms & Conditions

By purchasing or redeeming this voucher, you agree to the following terms and conditions. Please read them carefully before use.

 

1. Introduction

These Terms & Conditions govern your use of the website, services, products, deals and offers provided by <insert here> (“we”, “us”, “our”). By accessing or using our site, placing an order or redeeming an offer, you agree to be legally bound by these terms. If you do not accept all of these terms, do not use the website or our services.

2. Definitions

  • “Website” means the online platform at which these Terms are published.

  • “User”, “you” or “your” refers to any person accessing the Website or purchasing a deal/offer.

  • “Offer” means a discount, voucher, deal or promotional product sold or advertised on the Website.

3. Eligibility

To use the Website and purchase offers, you must be at least 18 years old or have permission from a legal guardian. You must provide accurate contact and payment details and keep them up to date.

4. How Offers Work

4.1 Each offer on the Website includes specific details on what is being provided, any limitations (e.g. one per person) and how to redeem it.

4.2 Offers may be limited in number or time. Once an offer is sold out or expired, it may no longer be available.

4.3 You are responsible for checking all offer details, including expiry dates, redemption steps and any conditions listed on the individual offer page.

5. Purchases & Payments

5.1 When you place an order, you agree to pay the price shown at the point of sale, including any applicable taxes or fees.

5.2 Payment is taken through our third-party payment processor. We do not store your full payment card details.

5.3 An order confirmation will be emailed to you after your payment is accepted.

6. Vouchers and Redemption

6.1 Many offers are fulfilled via digital vouchers with a unique code.

6.2 After purchase, vouchers will be sent to your email or added to your account dashboard. It may take up to 48 hours in busy periods to receive your voucher.

6.3 You must follow the redemption instructions provided. If a venue, experience provider or third party denies access due to improper redemption (e.g., showing a screenshot instead of a valid code), this is not the responsibility of <insert here>.

7. Cancellations and Refunds

7.1 Unless otherwise specified on an offer page, all purchases are final and non-refundable once completed.

7.2 If a voucher is faulty or cannot be used due to our error, contact customer support. We may at our discretion offer a replacement or refund.

7.3 Any cancellations or refunds will be processed in accordance with applicable consumer laws.

8. User Accounts

8.1 Some features require you to register for an account.

8.2 You are responsible for safeguarding your login credentials and for activity under your account.

8.3 We may suspend accounts that breach these Terms.

9. Intellectual Property

All content, names, logos, graphics and code on the Website are owned or licensed by <insert here> and protected by intellectual property laws. You may not copy, modify, distribute or use them without our written permission.

10. Acceptable Use

You must not use the Website in any way that:

  • Violates any law or right of another person or entity.

  • Interferes with the operation of the Website (e.g., hacking, automated scraping, malware).

  • Misrepresents your identity, affiliation or eligibility.

 

11. Third-Party Links

We may include links to third-party sites. These links are provided for convenience only. We do not endorse and are not responsible for their content, accuracy or services.

12. Disclaimers & Liability Limits

12.1 The Website and offers are provided “as-is”. We do not guarantee uninterrupted access or that information will always be accurate or timely.

12.2 To the fullest extent permitted by law, we exclude liability for indirect loss, loss of profit, loss of data, or any special or consequential damages.

12.3 Our total liability for any claim relating to these Terms or your use of the Website will not exceed the amount you paid for the relevant offer.

13. Changes to These Terms

We reserve the right to update these Terms at any time. Updated terms will be published on the Website with a revised effective date. Continued use of the Website after changes means you accept the new terms.

14. Governing Law & Jurisdiction

These Terms are governed by the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the courts in that jurisdiction, unless required otherwise by local consumer protection law.

15. Contact Information

If you have questions about these Terms or need support, contact us via the Website’s support channels.