Voucher Terms & Conditions

By purchasing or redeeming this voucher, you agree to the following terms and conditions. Please read them carefully before use.

 

1. Voucher Validity

This voucher is valid for 12 months from the date of purchase, unless otherwise stated. Expired vouchers cannot be extended, refunded, or redeemed.

 

2. Redemption

Vouchers are redeemable only at the specified business or attraction and must be presented at the time of use. Booking in advance may be required. Please refer to the specific instructions included with your voucher.

 

3. Usage Limits

  • One voucher per booking unless otherwise stated.
  • Vouchers cannot be used in conjunction with any other offers or promotions.
  • No cash alternative or change will be given.

 

4. Booking and Availability

Redemption is subject to availability. We recommend booking in advance to avoid disappointment. The participating venue reserves the right to refuse voucher redemption during peak periods, special events, or holidays.

 

5. Refunds & Exchanges

Vouchers are non-refundable and non-exchangeable once purchased. If the event or experience is cancelled by the provider, a new date or alternative will be offered where possible.

 

6. Lost or Stolen Vouchers

We are not responsible for lost, stolen, or damaged vouchers. Treat them as cash. Replacements will not be issued.

 

7. Changes to Terms

We reserve the right to amend these terms and conditions without notice. The latest version will always be available on our website.

 

8. Contact

If you have any questions regarding your voucher, please contact our support team at [email protected].